CPP30316 – Certificate III in Cleaning Operations

Course Overview

This qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments.

During this program students will learn the latest cleaning techniques including following procedures for safe work practices, how to contribute as a leader in the workplace, ensuring the safety and security of cleaning storage areas including handling of waste and responding to emergency situations, PPE and use of cleaning products and equipment to plan, prepare and clean furniture and fittings and tidy work site.

The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

Our industry specific courses empower individuals to develop the skills and competency to make a difference in their workplace.

To ensure all students are supported during their studies, we have integrated the following features:

 Access to our e-learning platform

 Interactive workshops

 Individual support with mentoring and coaching options available

 A variety of comprehensive resource materials to encourage multi-sensory learning.

 Frequent communication between Transformational Institute trainer and student.

To complete the full qualification, you will need to complete a total of 14 units; 5 core units and 9 elective units. This is the most current list of units. (Version 1.0) https://training.gov.au/Training/Details/CPP30316

Units of competency included in this course:


CPPCLO3003 - Clean using safe work practices

CPPCLO3005 - Confirm and apply privacy and security requirements for cleaning work

CPPCLO3019 - Remove waste and recyclable materials 

CPPCLO3035 - Maintain cleaning storage areas

CPPCMN3006 - Provide effective client service


CPPCLO3001 - Maintain hard floor surfaces

CPPCLO3002 - Restore hard floor surfaces

CPPCLO3004 - Maintain carpeted floors

CPPCLO3009 - Clean glass surfaces

CPPCLO3014 - Maintain clean-room environments

CPPCLO3017 - Clean wet areas

CPPCLO3011 - Clean using environmentally sustainable work practices

CPPCLO3018 - Clean and maintain furniture fittings

CPPCMN3007 - Support leadership in the workplace

Our interactive workshops encourage student participation. We specialise in industry focused courses. Our trainers have industry experience and are dedicated to preparing and helping students develop their work related skills. An integral way Transformational Institute helps participants to develop these skills is through workshops during the course.

These workshops are highly engaging and may include group activities, presentations, design activities, role-plays, critical and creative thinking, discussions, personality tests and MORE!

Government funding is available through our Smart and Skilled contract and other government funding initiatives for eligible participants.

The student cost is set by Training Services NSW and all costs will be confirmed prior to pre-enrolment.

For a full list of course prices as well as other funding options and course information please contact us on 4969 7544.

Recognition of Prior Learning (RPL) - Recognition of skills and knowledge gained through previous studies, work and life experiences may be used to award competency for Units of Competency within this qualification. Read more on Recognition of Prior Learning and Credit Transfer or call 4969 7544.

How to Enrol - Find out how to enrol.

Payment Options - Complete the enquiry form or call 4969 7544 to learn more about the following payment options and course fees.

  1. Government Funding is available under smart and skilled for eligible participants. Other funding options may also be available for you, please contact us for more information.
  2. Pay upfront for the full cost of your qualification in one easy payment.
  3. Set up payment plan (contact us for more information).

Course Details



Delivery Modes:

Face to Face | Blended Learning | At Your Workplace


6 - 12 months 

(with option to fast track)

At completion of this unit
you will receive a Statement of Attainment for Certificate III in Cleaning Operations

nationally recognised training logo 2