Mental Health Training - Recognise and Respond

Course Overview

Every year approximately one in five Australians experience a mental health problem. Having the knowledge and confidence to appropriately support an individual dealing with a mental health crisis can be invaluable.

This training program is designed to provide the necessary skills to be able to recognise a mental health crisis and respond accordingly. Students will learn structures and strategies for dealing with crisis situations, within legal and ethical guidelines.

Units of Competency:

CHCCCS014 - Provide Brief Interventions

CHCCCS019 - Recognise and Respond to Crisis Situations

Download the course flier. 


  • Recognise and respond to immediate safety concerns
  • Structures and strategies for dealing with crisis situations
  • Provide referral for crisis intervention support
  • Use brief intervention strategies
  • Appropriately monitor brief intervention strategies legally and ethically
  • Emotional Intelligence and empathy skills 
  • Care for self

Dates to be announced

For a full list of course prices as well as funding options and more course information please contact us on 4969 7544.

How to Enrol - Find out how to enrol.

Payment Options - Complete the enquiry form or call 4969 7544 to learn more about payment options and course fees.

Course Details



Delivery Modes:

Face-to-Face | Online via Zoom | At Your Workplace (please contact us to discuss this option)


2 days - appprox 8 hours per day

At completion of this course you will receive a Statement of Competency for nationally accredited units: CHCCCS014 and CHCCCS019.