About this Course
Every year, approximately one in five Australians experience a mental health problem. Having the
knowledge and confidence to appropriately support an individual dealing with a mental health crisis can be
invaluable. This training program is designed to provide the necessary skills to be able to recognise a mental health crisis and respond accordingly.
invaluable. This training program is designed to provide the necessary skills to be able to recognise a mental health crisis and respond accordingly.
Introduction
Day 1: CHCCCS019- Recognise and respond to crisis situations
This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.
This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved
Day 2: The CURE Methodology - A Methodology for Managing Conflict and Crisis
What is the CURE Methodology?
CURE stands for Cause, Understanding, Response and Evaluation.
Day 2: The CURE Methodology - A Methodology for Managing Conflict and Crisis
What is the CURE Methodology?
CURE stands for Cause, Understanding, Response and Evaluation.
This acronym can be used by individuals in supportive roles as a simple and easy to follow process when needing to intervene or manage conflict or crisis in support environments.
Day 2: Vicarious Trauma – Identification & Management. Strategies for Workers Susceptible to Experiencing Vicarious Trauma
What is Vicarious Trauma?
Vicarious trauma is a process of change resulting from empathetic engagement with trauma survivors.
Anyone who engages empathetically with survivors of traumatic incidents, torture, and material relating to their trauma, is potentially affected, including doctors and other health professionals which includes support workers.
Learning Outcomes
- Upon completion of this unit students will receive a Statement of Attainment for: CHCCCS019 Recognise and respond to crisis situations
- CURE - A methodology for managing conflict and crisis
- Vicarious Trauma – Identification & Management
Learning Methods
- Face to face
Upcoming Workshops
None scheduled. We run this course on-demand. Enquire below to speak to us about scheduling a class for you or your team.