Student Satisfaction Survey Step 1 of 6 16% Check either the yes or no box for each question.Name First Last The course that I studied was*Select a CourseAcadiam - BSBPEF101 Plan and prepare for work readinessAssist Clients with Medication - RefresherBSB40520 Certificate IV in Leadership and ManagementBSB50120 Diploma of BusinessBSB50420 Diploma of Leadership and ManagementCHC33021 Certificate III in Individual SupportCHC43015 Certificate IV in Ageing SupportCHC43121 Certificate IV in Disability SupportCHC43315 Certificate IV in Mental HealthCHCCCS019 Recognise and respond to crisis situations - DundalooCHCCCS019 Recognise and respond to crisis situations - VirtualCHCDIS012 Support community participation and social inclusion - VirtualComplex Bowel CareDiabetes & Insulin ManagementDiabetes/Insulin Management - VirtualEngageCare ProgramEpilepsy & MidazolamFBPOPR2074 Carry out manual handling tasksFiji - LLND Language, Literacy, Numeracy and Digital ToolHigh Support and Complex Care - Aged CareHLT33115 Certificate III in Health Services AssistanceHLTAID009 Provide cardiopulmonary resuscitation - HybridHLTAID011 -Provide First Aid - 1 day courseHLTAID011 Provide first aid - HybridHLTAID012 Provide first aid in an education and care setting - HybridHLTHPS006 Assist clients with medication - In PersonHLTHPS006 Assist clients with medication - VirtualHLTHPS007 Administer and monitor medicationsMental Health Co Existing Skill SetMental Health Training - Recognise & RespondNon-Accredited - Assist Clients With Medication - TS SupportPEG Feeding & ManagementRespect - HLTHPS006 Assist Clients with Medication - OnlineSouth Africa - LLND Language, Literacy, Numeracy and Digital ToolStaff Induction Days - Mental Health TrainingTracheostomy ManagementTS Support - Epilepsy and Midazolam - VirtualVietnam - LLND Language, Literacy, Numeracy and Digital ToolMarketing and recruitmentThe information I received about my course before I enrolled was factual and accurate* Yes No I knew the name of my training provider (RTO) before I enrolled* Yes No I was not promised or guaranteed I would get a job if I completed the course* Yes No Another organisation gave me information, recruited me and signed me up* Yes No Name of organisation*I was told my training provider (RTO) would be issuing the qualification* Yes No EnrolmentI was asked if I had any experience, skills or knowledge and told about RPL* Yes No My training provider talked to me about my needs and training options* Yes No I was encouraged to ask questions and given helpful answers* Yes No I was given information about the length of the course and options for completion* Yes No I was offered Recognition of Prior Learning (RPL) to acknowledge the skills I had* Yes No The pre enrolment session told me how to access the student manual on OTrain* Yes No I understood about my rights and responsibilities before I signed up* Yes No The fees, options for payments and instalments offers were clearly explained* Yes No The enrolment form told me where to access the refund policy before I signed up* Yes No Support and progressionI was able to discuss any special learning needs if I felt I had them* Yes No The student manual provides information about support services* Yes No I was told I could ask for help if I had a problem or found the course difficult* Yes No The training provider supports me to use technology* Yes No The learning resources I need to complete the course were provided to me* Yes No The student manual informed me of my rights to make a complaint and how to do this* Yes No If I was unhappy with an assessment result I could discuss this and had a right of appeal* Yes No I was informed of my rights to defer studies or to extend the time for completion* Yes No Training and assessmentThe trainers were knowledgeable about the course subjects* Yes No The trainers were professional in their approach* Yes No The amount of training I received was enough to allow me to practice new skills* Yes No I could access extra assistance if I needed it to prepare for assessment* Yes No I was provided with good quality learning materials and facilities* Yes No The assessment activities were fair, related to my job role and were explained clearly* Yes No I was given helpful feedback on my assessment tasks* Yes No CompletionThe course met my work, career and study needs* Yes No I understood what was required to complete the course* Yes No I found the training relevant and valuable* Yes No Overall satisfactionI am satisfied with the quality and the support I received* Yes No I would recommend this training provider to my friends, family and colleagues* Yes No The things I most valued about my training experience were:*My experience could have been improved by:*Thank you for taking the time to complete this survey! Please complete the survey by clicking the submit button below.NameThis field is for validation purposes and should be left unchanged.
