Jack is a blue colour worker in his late 40’s. He believes that emotional intelligence is the art of making people feel, act and respond a certain way so that you get the outcome out of situations and topics that are important to you.... Back in the day, we called that manipulation.
Sam is a 27-year-old aboriginal disability support worker who defined emotional intelligence as being aware of and in control of your own emotion, as being able to display the right emotional to connect with others emotions. Sam further defined it as RESPECT.
Both men are respected in their industries. They hold positions where people look up to them and they are expected to provide leadership for their respective teams. As leaders they are expected to
make people feel safe.
Recently I listened to a leadership podcast by John Maxwell. In this podcast Maxwell elaborated on a major strength he believed leaders should have by making an acronym from connect. I am going to borrow some of his expertise here in mine:
Collaboration - Working with someone to achieve something takes emotional intelligence.
Ownership – Owning your emotions – not letting anyone hold the remote on your emotion.
Never manipulate – Sorry Jack leaders never manipulate – it is hard to come back from.
Never assume – That you understand your own or someone else’s emotions – ask respectfully.
Engage – One of the three most powerful strengths of any leader is the art of engagement. Create space for people to express their feelings.
Triggers – we all have triggers. But if we respect people’s right to be heard to be understood to be valued we will connect at a whole new level.
I believe Emotional Intelligence is the ability to acquire and apply the knowledge and skill needed to navigate the wonderful world of emotions to enable great communication and growth in any team environment.
Emotional Intelligence is a leadership art – it is RESPECT.